This website’s payment gateways were not designed to support credit card modes of payments, be it direct via VISA, MASTERCARD or any other credit card platforms or indirect via the PayPal channel. Any arising refund transaction regardless of onus will see a non-refund of PayPal service fee if the payment was completed using a credit card. This is due to PayPal’s non-refund policy for credit card payments.

This data protection declaration and legal notice applies to this website; SINGAPORETOOLS.COM, all other websites and domains owned by DEX GROUP, unless other data protection declarations and legal notices apply due to territorial differences located outside of Singapore, e.g. due to national laws, changed data protection statements and legal notices. Therefore, please note the respective data protection declarations and legal notices of all DEX GROUP websites you visit or use.
In some cases, DEX GROUP owned websites also contain links to the websites of third party, non-DEX GROUP related companies, to which these data protection statement and legal notices do not apply.

General data protection standard
On your visit to our website, data may be collected which may, in some cases, be of a personal nature. We take the protection of your personal information very seriously. Our processing of your personal information collected during your visit to our website is carried out fully in accordance with the relevant legal stipulations. In addition, our approach to dealing with personal information is based on Singapore’s data protection principles which provide for the greatest possible degree of transparency, observance of the right to choose, access rights and the transmission and lawful processing of personal information.
In addition, the handling of personal information is stipulated as a company directive for all within DEX GROUP. This company directive serves to ensure that your data is processed properly and in compliance with applicable Singapore laws. At the same time, we have instructed our employees to refer to and comply with our data protection rules wherever personal information is requested on any website.

Gathering, processing and transfer of personal information
In certain areas of DEX GROUP owned websites, you are requested to provide us with personal information in order to process your commercial transaction(s), help us enhance the site and/or to keep in contact with you. Any personal information you submit is treated as confidential and is saved and processed exclusively within the scope of the relationship between us.
Your personal information is not forwarded, published or otherwise made available to third parties for marketing purposes without your prior approval.
However, as part of the provision of our services, your information may under certain circumstances be transferred to third parties who we have included in order processing, e.g. business partners or IT service providers. In the transfer of personal information to these third parties, we restrict ourselves to the information which is necessary for the provision of the service in question and we ensure that this transfer is carried out in compliance with the required data security. DEX GROUP will only forward your personal information to third parties who have committed themselves to data protection and the processing of your data in compliance with the applicable laws.
In addition, we may be forced to disclose your information and associated data in order to comply with a legal or official decree. Likewise, we reserve the right to use your information for the assertion of or defense against legal claims.

Information on data security
DEX GROUP knows how important it is that the information you forward us over the internet be handled discreetly and protected. We give data security on our websites top priority. As such, when entering commercially relevant details such as a credit card number, your data may be encrypted with SSL technology for enhanced security.

Web analysis
DEX GROUP uses Google Analytics statistics and evaluation programs to statistically evaluate the accessing of our websites. This saved information is used exclusively for the compilation of reports on the use of the website. Such reports help us to analyze and continually improve the offering of our websites.Google Analytics uses cookies which enable an analysis of your use of the website. As a rule, the information about your use of this website obtained by the cookie is transmitted to a Google server in the USA, where it is saved. Your IP address will however be shortened by Google – if IP anonymization is activated on the website. This applies within the EU member states or in other signatory states of the preceding agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened. Google may use this information to evaluate your use of the website, to compile reports on the website activities and to provide the website operator with other services relating to website use and internet use. Google will not merge with other data the IP address transmitted by your browser within the scope of Google Analytics. You may prevent the saving of cookies by setting your browser software accordingly. However, if you choose to do so, please note that you might not be able to fully utilize all functions of this website. In addition, you may prevent Google’s capture and processing of the data generated by the cookies and related to your use of the website (incl. your IP address) by downloading and installing the browser plugin available via the following link

Using social plug-ins
For a connection to Facebook, Google+ or Twitter servers to be activated via DEX GROUP owned websites, and for communication with Facebook, Google+ and Twitter to be established, you must firstly grant your approval by clicking on designated buttons. Your recommendation is transmitted when you click a second time on the designated button. If you are already logged into a social network of your choice, this is carried out without another window being opened. As this transfer occurs directly, we do not obtain any knowledge of the data transferred. What is transferred is the fact that you have launched the respective site. If you are logged into Facebook or similar at the same time, this information is transferred to your social media account and is thus linked with you as an individual.
For information on the further use and saving of your personal data by Facebook, Google+ and Twitter, it is advisable to contact these social media channels directly. It is also possible to block social plugins through your browser using add-ons.

Legal notice
We possibly mention and provide links to third party websites. We only do this if we are totally convinced of the seriousness of the respective supplier. However, DEX GROUP is not responsible for the data protection stipulations or contents of these websites and accepts no liability in this regard.
DEX GROUP holds and reserves all rights to the content and layout of its websites. The intellectual property contained in our websites is protected, as are our brands. The text, images and graphics on our websites and their layout etc., as well as animations and software are subject to copyright law and other protective legislative provisions. Any reproduction or transfer of the whole or parts thereof is not permitted unless our written permission has been obtained. This website does not grant any license for the use of the intellectual property. DEXGROUP reserves the right to change, suspend or close down websites at any time and without prior notice.
Despite the careful compilation of the contents of our website, we accept no liability for its correctness, accuracy, completeness or for undisrupted access to it. Insofar as is legally permissible, we accept no liability for direct or indirect damages including loss of earnings arising from the use of our website, or in connection with information made available on the website. We reserve the right to change or supplement the information provided, and to do so at any time.